01. Information We Collect

We collect information you provide when ordering, subscribing, contacting support, or using the website, including your name, email, phone number, delivery address, preferences, and basic technical information.

02. Order Information

We collect information necessary to process and fulfill orders, including selected products, quantities, delivery details, order history, and information provided during customer support interactions.

03. Cash on Delivery

We provide Cash on Delivery as the available payment method. We may use your contact and delivery information to confirm orders and coordinate successful delivery and payment collection.

04. How We Use Information

Your information helps us process orders, arrange delivery, answer questions, provide support, send requested updates, manage returns, prevent misuse, and improve our products and services.

05. Communication

We may contact you through available communication methods regarding order confirmation, delivery updates, returns, customer support requests, or other information necessary to provide our services.

06. Website Usage

We may collect basic information about how visitors use the website, including pages viewed, browser type, device information, and general interaction data to improve functionality.

07. Cookies

Cookies and similar technologies may be used to support essential website functions, remember preferences, understand visitor activity, improve performance, and provide a smoother shopping experience.

08. Data Protection

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, misuse, alteration, disclosure, or loss.

09. Limited Access

Access to personal information is limited to authorized personnel and service providers who require it for order fulfillment, customer support, website maintenance, security, or related operations.

10. Third Party Services

We work with trusted hosting, analytics, delivery, communication, and technical partners who may process information only when necessary to provide their services.

11. Delivery Partners

Your name, phone number, and delivery address may be shared with trusted delivery partners when required to complete and deliver your Cash on Delivery order.

12. Analytics Services

Analytics providers may receive limited technical or usage information to help us understand website performance, visitor behavior, traffic patterns, and opportunities for improving the shopping experience.

13. Marketing Communications

If you subscribe to promotional communications, we may send product updates, offers, or service information. You may opt out of non-essential marketing messages where available.

14. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill orders, provide support, maintain records, meet legal requirements, and resolve disputes.

15. Data Accuracy

You are responsible for providing accurate and complete information. Incorrect or incomplete delivery details may prevent successful order processing or delivery.

16. Fraud Prevention

Information may be used to detect suspicious activity, prevent fraudulent orders, protect customers, maintain website security, and safeguard our business operations.

17. Legal Disclosure

We may disclose information when reasonably necessary to comply with applicable laws, lawful requests, legal processes, regulatory requirements, or to protect rights and safety.

18. External Links

The website may contain links to third-party websites or services. We are not responsible for their privacy practices, security measures, content, or handling of personal information.

19. Children’s Privacy

Our website is not intended for children who cannot legally provide personal information without appropriate consent. We do not knowingly request unnecessary personal information from children.

20. Your Privacy Choices

Where applicable, you may request access to, correction of, or deletion of personal information, subject to legal requirements and legitimate business recordkeeping obligations.

21. Policy Updates

This Privacy Policy may be updated when our services, technologies, practices, or legal requirements change. Updated information will be made available through the website.

22. Privacy Questions

Questions regarding privacy or personal information handling may be submitted through the available customer support channels. We aim to review and respond to requests within a reasonable timeframe.